By accepting our Terms of Service and this Policy and/or using our Apps, you agree that your personal information will be handled as described in this Policy. Your use of our Apps, which includes any services available through our Apps, is subject to this Policy and our Terms of Service, not including its applicable limitations on damages and the resolution of disputes. Our Terms of Service are incorporated by reference into this Policy.

1. What information do We Collect

We may obtain information about you in a variety of ways, including when you call, email or otherwise communicate with us, or when you participate in events or other promotions. We also collect information given directly by you, by third parties (e.g., data providers, social networks), and automatically as you use our Apps. The personal information relating to you that we process may include the information set out below.

Categories of information we collect:

1.Personal Records

Contacts, voicemail recordings, email address

2.Commercial information.

Purchase records may include information about products or services purchased, such as the brand, model, or type of product. Additionally, purchasing histories or tendencies may be documented, such as whether a person frequently buys specific types of products or services.

Internet and other network-related activities

Information on a consumer's interaction with application, or advertisement.

3.Identifiers

Phone number, email address, unique online identifier (Advertising ID, IDFA), IP Address

2. Information Source and Purpose of Use

Some of this information is provided to us by you, while others are gathered when you use our Services. Our business partners may also provide us with information about you (including personal information).

Information collected about you

Examples of the kinds of data we might directly obtain from you include the following:

1-Email address.

Your email address is used by us to (i) contact you with our Services, including our other goods, and to send you special offers; (ii) reply to your requests, questions, comments, and suggestions; and (iii) communicate with you regarding your account.

2-Username and/or PIN.

Certain of our Services use this information to facilitate your access to our website or mobile application and validate your login for your security.

3-Voicemail Recordings.

If you've enabled call forwarding to use our services, we collect and store this information as part of the service we provide to you and to improve our ability to identify spam.

4-Contacts.

We might access the phone numbers in your contacts if you use one of our services that offers call blocking so we can make sure those numbers are not blocked. With the exception of telecommunications and cloud storage service providers, we do not share this information.

3. Legal Bases We Rely on when Using Your Information

We may use your information based on one or more of the following legal bases:

Your consent. For example, we rely on your consent when you visit our Website or provide us with your Personal Information. In case we collected your Personal Information from third-parties and not directly from you, we rely on our partners to obtain your consent for our use of your Personal Information;

Performance of a contract. We may use your Personal Information in order to perform our contracts with you or in order to take steps at your request prior to entering into such a contract;

Your and our legitimate interests (to be able to operate and improve our Website and to be able to communicate with you, if you get in contact with us, since we have carried out a legitimate interest assessment to demonstrate that we have compelling legitimate grounds for the processing which override the fundamental rights and freedoms of the people whose Personal Information we process, including you);

Legal obligation. We may need to use your Personal Information to comply with a legal obligation to which we are a subject;

Vital interests. In certain cases, we use your Personal Information to protect your vital interests or those of another person;

4. Online Privacy Rights Access, Edit and Delete Your Information

Device permissions

Permission mechanisms are in place on mobile platforms for particular types of device data and alerts, such as push notifications and camera and microphone data. If necessary, you can adjust your device's settings to approve or disapprove the gathering of data or the showing of notifications. Naturally, if you do this, some services may no longer function at all or partially.

Uninstall

By following the steps on the service settings screen, you may disable call forwarding and deactivate your account. You can then remove the app using your device's usual uninstall procedure to stop the program from collecting any further information. The particular identifier linked to your mobile device will stay retained even after you delete the program from it. We will be able to re-link this identifier to your prior transactions and activity if you reinstall the app on the same mobile device.

By following the instructions provided in any promotional emails you get from us, you can unsubscribe at any time. By giving us your request via the relevant mobile application support email as listed in the "How to Contact Us" section of this page's Privacy Policy, you may also choose not to receive any further promotional communications from us or any other commercial emails we may occasionally send you. Please be aware that it may take us up to ten business days to process your request if you choose to stop receiving commercial emails from us or change the type or frequency of promotional communications you receive from us. During this time, you may still receive promotional communications from us even though you have opted out. Additionally, even if you choose not to receive promotional emails from us, we may still contact you for administrative or transactional purposes relating to the Services.

5. Data Retention & Deletion

Except as set forth below, we may retain your personal information for three (3) years (whichever is longer) if we know that you have stopped using our Services or we have a legitimate business need for the information or to comply with any legal requirement prevail) and regulatory obligations. We may retain other non-personally identifiable information for backup, archiving, fraud and abuse prevention, analysis, or where we reasonably believe we have a legitimate reason to do so. We may not know if you have stopped using our Services, so if you do, we encourage you to contact us via the appropriate contact email in the " Contact Us" section of this Privacy Policy.

Call data, including calls, call recordings, voicemail, call screens, recordings from response bots, and transcriptions, may only be kept by us for a maximum of five (5) months before being erased and rendered inaccessible. A recording you erase will also be removed from our systems and become inaccessible. Go to call details and share information with your email or cloud storage account if you wish to keep call recordings or other call data for a longer period of time. You understand and admit that you are solely responsible for backing up this data.

6. How We Protect Personal Information

We take various measures to protect the security and integrity of personal information collected through our Services. However, despite these measures, we cannot and cannot guarantee that information will never be intercepted or hacked while in transit or stored on our systems or otherwise, and you provide information to us at your own risk.

You should be aware that your transmission might not be safe from access by unauthorized persons if you communicate with us via email, text messaging, or web forms like a "contact us" option offered through our Services. Due to communication problems or illegal actions by third parties, we are not responsible for the disclosure of your information.

If you set up an account to use our services, you are in charge of protecting the secrecy of your password and any activity that goes on with that account. In the event that your password or account is used fraudulently, kindly let us know.

We could try to let you know if we suspect that the security of the personal data we have about you may have been jeopardized.

If we have your email address, we may notify you by email to the most recent email address you have provided us in your account profile. Please keep your email address in your account up to date. You can change that e-mail address anytime in your account profile. If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your email account using your computer or mobile device and email application software. We may also post a conspicuous notice on our site or notify you through the mobile application. You consent to our use of email, text message, and/or notification through the app as a means of such notification. If you prefer for us to use the postal service to notify you in this situation, please let us know by submitting your request at the appropriate contact email in the How to Contact Us section. You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this email address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your personal information.

7. Links to Websites and Third-Party Content

We may offer links to websites and other third-party content that is not our property or under our control for your information. It's possible that the websites and third-party content to which we connect have their own privacy policies or notices. We are not liable for the privacy policies of any organization that we do not own or control. Before sending any personal information to such third parties, we advise you to read their privacy policies carefully.

8. Contact Us

For Support, you may contact us at one of the Customer Support emails below:

contact@spamcall.app